Seaton Court

Seaton Court is a nursing home set in the heart of the community in Burntwood, close to the beautiful Cannock Chase.

Seaton Court

The home accommodates up to 68 residents in two buildings - a historical building carefully refurbished for the comfort of the residents and a purpose built one, right next to each other.

Seaton Court

At the ground floor we have a large, bright lounge with a conservatory leading to the garden, dining area, a dignity corner and space for various activities.

Seaton Court

The home accommodates up to 68 residents in two buildings - a historical building carefully refurbished for the comfort of the residents and a purpose built one, right next to each other.

Seaton Court

A further lounge and sitting area are found at the first floor, together with a contemplation room.

Seaton Court

Seaton Court is dedicated to providing the highest level of care for your loved ones in an environment they can regard as home.

Seaton Court

Additional services include laundry, own GP if required, pets by arrangement, easy access to local shops and transport, internet, telephone and TV access.

Notice

The CQC have today issued a press release about a historic inspection of the Home that took place over 3 months ago in mid-March 2023.

The Press Release is not reflective of the current state of care at the Home, a fact acknowledged by the Local Authority and by the CQC. We have already challenged a proposal from the CQC to restrict residents, arising out of the same inspection, and we won that case at the Care Standards Tribunal against the CQC, with the CQC acknowledging that the situation on the ground at the time of our Appeal was not the same as at the time of the Inspection and thus they dropped those proposed conditions.

At the time of the Inspection, our manager had resigned, and we had faced unusual pressures as we had agreed to assist the NHS at Stafford Hospital due to a bed crisis they were facing. We received 8 residents from the hospital, but sadly we were not informed as to the medical needs and position of those clients, who arrived in ambulances a week after they were supposed to. Relatives were not informed by the hospital where they had moved the patients until a few days after, and family members wanted to speak to a doctor, which we don’t have on site, as if they were still in hospital.

This perpetuated complaints from the residents’ families and the subsequent urgent inspection from the CQC which has damaged the Home’s reputation. We have had a consistently good rating from the CQC for the last 4 years, and this inspection was clearly out of keeping with our usual standards owing to exceptional circumstances.

We were reliant upon agency staff at the time, owing to sector wide shortages and the additional residents. The CQC stated that 2 of the agencies we used at that time were not ones they would prefer, and we have since switched to other agencies. We are strictly governed by the CQC , but agencies are not required to register with them, so there is little visibility on how the CQC view them.

Since the inspection we are fully staffed, with a new Manager in place and have put considerable resources into the Home to ensure that our usual good rating standards are ensured.

We have asked the CQC to come and reinspect the Home as the snapshot from March that they are basing the Press Release upon is not an accurate depiction of the Home, where staff are incredibly hard working and where we provide good standards of care.

Despite us highlighting the fact that the Press Release was not accurate, given it is now over 3 months ago that the Inspection took place, the CQC have highlighted that it standard to issue a press release, whether it still reflects the position or not, as they take the view that it is a Press Release about a point in time. However unfair or damaging that may be.

We welcome the CQC to come and inspect the Home, and are confident we will regain our good ratings.

Our Home

Welcome to Seaton Court

A new beginning and new plans ahead for Seaton Court in Burntwood! The home has recently changed hands and is welcoming new Service Users to their new home. Extensive investments have been done around the home to bring it to full capacity of 68 rooms and increase the potential both in terms of people, through highly trained and skilled staff, as well as comfort and quality. Bright, spacious rooms await to be filled with memories and personal stories.

Seaton Court consists of two separate buildings, one purpose built and one converted in a historical building. We are dedicated to providing the highest level of care for your loved ones in an environment they can regard as home! Above all, our mission is to make sure all our Service Users are supported to live a lifestyle they themselves wish to lead, benefiting from safety, comfort and empathy. We welcome everyone with warmth, we make time to listen and we involve people in daily activities organised by a most passionate and creative activity organiser.

Moving a loved one into a care home is a big decision and we understand how stressful this can be. However, it may be the best option for someone who is struggling to live alone, has a complex medical condition or has been assessed suggesting that a care home is the best choice.

In the same time, for some elderly people moving into a care home can simply be a decision based on the benefits that living in a care home can offer, such as a feeling of security, companionship, regular activities, ongoing support or nutritional, balanced meals.

Whatever the reason for choosing a care home, this can prove to be the best option for your loved one and it can also help reduce the stress and assist with your own health, social life and general wellbeing.

Here at Seaton Court we offer a wide range of services suitable for different needs and choices.

Our Care

Why Choose Us

Seaton Court offers different types of care depending on your situation, covering residential, nursing, dementia, respite, disability, mental health or sensory impairment.

Experienced Staff

Our staff are trained to a high degree and our due diligence to ongoing staff training is a high priority. All our team are First Aid trained.

We are Dedicated

Seaton Court is dedicated to providing the highest level of care for your loved ones in an environment they can regard as home. Above all, our mission is to make sure all our residents are supported to live a lifestyle they themselves wish to lead, in safety, comfort and empathy.

Response to COVID-19

We are extremely thankful to our staff who have done a great job during the pandemic to keep our residents and also themselves as safe as possible. So far, we are clear of the virus and we are following strict measures and procedures in line with the guidelines to minimise the potential risks.

Services

We Provide Better

Residential Care

Residential Care

This type of care provides 'home-style', live-in accommodation, with 24 hour-a-day supervised staffing for people who may need extra help and support with their personal care.

Nursing Care

Nursing Care

This is for people requiring special medical care and monitoring, who do not require hospitalisation

Dementia Care

Dementia Care

This is a specialist care for those people who have been diagnosed with a form of Dementia. Our home is registered for this type of care and the staff is trained to support and care for dementia residents.

Respite Care

Respite Care

Sometimes people need looking after for a temporary period, either due to an operation, or when they carers or relatives go away.

Testimonials

What Our Clients Say

My Mom is currently a resident at Seaton Court.

The new Management team have given me the confidence that my Mom will be looked after in a professional yet caring way.

The monitoring of her needs, communicating any concerns with myself and in particular, the homes handling of the recent Covid-19 situation, have all been of the highest standard.

My mum has been at this residence since 2017 and when it changed management and became Seaton Court, it has been a very much improved care home.

The staff take great care looking after my mum who has dementia and has helped her to maintain as much of her independence as possible and she is encouraged to show her individual personality, they are extremely kind, caring, and friendly.

This is NOT a place where the TV is on all the time, instead, there are organised activities during the day. They hold regular events for residents, family and friends e.g Easter, "Afternoon Tea with Mum", "Food tasting" cooked by the homes chef and "themed months" celebrating different countries, and absolutely everyone is encouraged to take part, a lot more was planned until "Covid-19" put things on hold.

There is a lovely conservatory where they can sit or go out into the garden which some of the rooms overlook. This is a wonderful care home and myself and brother are so glad that our mum lives here.

My nan was a resident here but unfortunately only for a few months. During my nans time here she was lucky to have a member of the family visit every day and every time we went she seemed happy, content and we were always made to feel welcome.

As a family from the time my nan moved into the home, we didn't have to worry about her care because we knew she was being well looked after. The manager and the team really were fantastic, they were approachable and always kept us up to date with things that were going on. If I knew anyone that was looking for residential care for their family member I would certainly recommend Seaton Court.